National Quality Policy of the Czech Republic
By its Resolution, the Government of the Czech Republic has adopted a program of the National Quality Policy in the run-up to EU accession in 2000. In this Government Resolution, the National Quality Policy is defined as a summary of targets, objectives, methods and tools to influence the quality of products, services and activities within the national economy and public administration. It is aimed at creating conditions for making the Czech business entities’ mark on EU single market, for achieving and maintaining the competitiveness on European and world markets, as well as contributing to better meeting people`s needs and helping to protect the environment. It includes not only a substantial change in the quality of public administration work and public services but also a social climate change, relationships between organizations, the state and citizens, and between citizens themselves.
In accordance with this resolution, the Ministry of Industry and Trade has been entrusted with management of the National Quality Policy. The representative of the Ministry of Industry and Trade has been appointed a chairman of the Quality Council of the Czech Republic by the Minister.